Our Unique services will meet customers’ needs – The Guardian

Our Unique services will meet customers’ needs. 

Barely six weeks after Vibrant Microfinance Bank (MFB) Issele Azagba, Delta state began operations; more reassuring disclosure has come on the unique services the bank provides for its teeming customers.

Speaking on the level of progress made so far, Vibrant Microfinance Bank managing director, Nnamdi Chizea said that the MFB was poised to build customers confidence that their funds were secured and will be gotten anytime they needed it.

Chizea said that the MFB has been able to tap into the confidence built already by hitting more than a million naira deposit barely a month after opening shop, adding that they have also attracted a large number of depositors within the locality.

He further stressed that before the MFB came into operation, the people in the area had to travel to faraway places like Asaba and Ogwashi Uku for their banking services but now that they conveniently bank without having to travel to those cities. The Vibrant MFB chief further disclosed that aside accepting deposits, the MFB has a unique software which is connected to commercial banks that enables their customers’ to receive transferred funds from other banks.

In his words, “We have an upgraded software that is connected to the commercial banks which makes withdrawal of money sent from other banks possible here. So we have people who get their money from other banks here.”

Moreover, we have an automatic alert system whereby those who deposit money with us get alert immediately. All these have rebuilt customer’s confidence and made banking easy and less stressful,” he added.

The MFB chief said that the bank has gone the extra mile to sanitise the people and get them to imbibe the culture of banking explaining that the staff have also been trained to be honest, trust worthy and proactive in their dealings with the customers.

Chizea disclosed that the MFB was planning road shows to attract more customers, adding that the employees were also undergoing training to make them more responsive to the banking needs of the people. The MFB boss has revealed that they were able to achieve all these because of the free hand given to him by the bank’s directors to run it professionally, stressing that the non-interference was evident in the recruitment of the pioneer staff.

Leave a Reply

Your email address will not be published. Required fields are marked *